Terms for using Sudharan.

1. Acceptance of these Terms

By accessing or using this website, submitting a form, contacting Sudharan, using our services or interacting with any future online shopping features, you agree to these Terms & Conditions.

If you do not agree with these Terms, you should not use this website or submit information through it.

These Terms should be read together with our Privacy Policy and any other policy, proposal, quotation, invoice, service agreement, product-specific term or written condition issued by Sudharan.

2. Company details

This website is owned and operated by Sudharan Plus Private Limited, a company incorporated in India.

3. Use of the website

You may use this website only for lawful, personal, informational or legitimate business purposes. You agree not to misuse the website or interfere with its normal operation, security or availability.

You must not:

• use the website for unlawful, fraudulent, abusive or harmful purposes;
• attempt to gain unauthorised access to the website, forms, systems, server or connected services;
• submit false, misleading, harmful, defamatory or spam content;
• copy, scrape, reproduce or commercially exploit website content without permission;
• upload malware, harmful code or unauthorised scripts;
• use the website in any manner that may compromise security, performance or functionality.

Sudharan may suspend, restrict or block access where we reasonably believe there is misuse, abuse, legal risk or violation of these Terms.

4. Services

Sudharan may offer business services, operational support, process improvement, website development, ecommerce setup, AI advisory, software integration support, startup-related support and related services.

Website content is general in nature. The precise scope, fees, timelines, deliverables, exclusions and responsibilities for any service will be governed by the relevant proposal, quotation, invoice, email confirmation, written agreement or statement of work.

Unless expressly agreed in writing, Sudharan does not guarantee any specific commercial, legal, tax, licensing, ranking, approval, revenue or business outcome.

5. Products and ecommerce

Sudharan may display or sell products through this website in the future. Product categories may include clothing, gifting items, office essentials, branded merchandise, food-related goods and other selected products.

Until a product is formally listed as available for purchase, any product concept, visual, teaser card, mockup, preview image or draft description should be treated as indicative or pre-launch material.

When ecommerce is enabled, product pages may include product-specific pricing, availability, shipping, refund, return, cancellation, replacement or usage-related terms.

6. Orders and acceptance

When online ordering is enabled, placing an order through the website will generally be treated as an offer to purchase. An order is accepted only when Sudharan confirms acceptance, confirms processing or dispatches the order, depending on the transaction flow.

We may reject, cancel or limit an order where:

• the product is unavailable or incorrectly listed;
• there is a pricing, stock, description or system error;
• payment fails or is flagged for review;
• delivery to the selected location is not feasible;
• the order appears fraudulent, abusive or commercially unreasonable;
• legal, regulatory or operational reasons prevent fulfilment.

If a cancelled order has already been paid for, any refund will be handled according to the applicable refund process, subject to payment channel timelines and applicable law.

7. Prices, payments and taxes

Product prices, service fees, taxes, shipping charges and other amounts may be displayed on the website or communicated separately through quotations, invoices or written communication.

Prices or fees shown due to typographical, technical, integration or system error may be corrected or the transaction may be cancelled before fulfilment or service delivery.

Payments may be processed through authorised third-party payment gateways, banks or payment service providers. Sudharan does not ordinarily store full card details, CVV, UPI PINs or similar highly sensitive payment authentication credentials.

Tax treatment, including GST where applicable, will depend on the nature of the transaction and applicable law.

8. Shipping, returns and refunds

Shipping, delivery, cancellation, replacement, return and refund terms depend on product category, location, courier coverage, product condition, service type and applicable policies.

Sudharan may publish separate policies or transaction-specific conditions for:

• shipping and delivery;
• returns, exchanges and replacements;
• cancellations and refunds;
• food, consumables, customised items or category-specific disclaimers.

If a more specific policy applies to a product, order or service, that more specific policy will prevail for that transaction.

9. Content and intellectual property

All website content, including text, design, layout, logos, graphics, illustrations, images, brand elements, page structure, code and other materials, is owned by or licensed to Sudharan unless otherwise stated.

You may access the website for personal or business reference. You may not copy, reproduce, republish, modify, distribute, reverse engineer, resell or otherwise exploit website content without prior written permission from Sudharan.

“Sudharan”, associated names, logos, visual identity and related brand assets are business assets of Sudharan Plus Private Limited and may be protected under applicable intellectual property law.

10. Forms, submissions and user-provided information

When you submit a form, message, enquiry, document, proposal, order-related information or other content through the website, you are responsible for ensuring that the information is accurate, lawful and submitted with proper authority.

You must not submit information that is unlawful, infringing, deceptive or unauthorised, or highly sensitive information unless it is necessary and you are legally entitled to share it.

Personal information submitted through the website will be handled in line with our Privacy Policy.

11. Communication and updates

By contacting Sudharan or submitting a form, you agree that we may respond using the contact details you provide, including by email, phone, messaging platforms or other reasonable communication channels.

Marketing communication should be sent only where you have opted in or where permitted by law. Transactional, enquiry-related, service-related, legal, security or support communication may still be sent where necessary.

12. Third-party tools, platforms and links

The website may use or link to third-party services such as hosting providers, form tools, analytics tools, payment gateways, shipping partners, software providers, social media platforms or external websites.

Third-party services are governed by their own terms and privacy policies. Sudharan is not responsible for the content, availability, security, privacy practices or policies of third-party websites or services that we do not control.

13. International access and use

Sudharan is incorporated and operated primarily from India. If you access this website from outside India, you are responsible for ensuring that your access and use comply with the laws applicable to you.

We do not represent that all products, services, content or features are appropriate or available in every country. International availability may be limited by law, regulation, logistics, sanctions, payment support, product category or business policy.

14. Disclaimers

The website and its content are provided on an “as is” and “as available” basis. While Sudharan aims to keep information reasonably accurate and updated, we do not guarantee that all content will always be complete, current, uninterrupted, secure, error-free or suitable for every purpose.

Website content may be updated, corrected, modified, withdrawn or removed at any time without prior notice.

15. Limitation of liability

To the fullest extent permitted by applicable law, Sudharan Plus Private Limited and its directors, officers, employees, consultants, service providers and affiliates shall not be liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for loss of profit, revenue, data, goodwill, opportunity or expected savings arising from use of the website, reliance on website content, or use of services or products.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including any mandatory statutory rights available to consumers.

16. Indemnity

You agree to indemnify and hold harmless Sudharan Plus Private Limited from claims, losses, liabilities, damages, costs or expenses arising from your misuse of the website, violation of these Terms, unlawful submissions, infringement of third-party rights or unauthorised use of content, systems or services.

17. Force majeure

Sudharan shall not be responsible for delay, interruption, failure or non-performance caused by events beyond reasonable control, including natural disasters, internet outage, cyber incidents, supplier failure, courier delays, government restrictions, strikes, epidemics, pandemics, war, payment system disruption or other force majeure events.

18. Changes to these Terms

Sudharan may update these Terms from time to time to reflect changes in the website, products, services, technology, legal requirements or business operations.

The latest version will be posted on this page with the revised “Last Updated” date. Continued use of the website after an update generally means you accept the revised Terms, subject to any rights or protections available under applicable law.

19. Governing law and jurisdiction

These Terms are governed by the laws of India.

Subject to mandatory statutory remedies, consumer protection rights and legally competent forums, disputes relating to this website, these Terms, services or transactions shall be subject to the jurisdiction of competent courts and authorities in Almora, Uttarakhand, India.

Before initiating formal proceedings, users are encouraged to contact Sudharan so the issue may be reviewed and, where possible, addressed in good faith.

20. Contact and grievance support

For website issues, service enquiries, policy-related concerns, product matters, privacy requests or grievances, you may contact us at:

21. Last updated

These Terms & Conditions were last updated on 04 June 2026.